Article version: Enterprise Server 2.17

Promoting or demoting a site administrator

Site administrators can promote any normal user account to a site administrator, as well as demote other site administrators to regular users.

Note: If LDAP Sync is enabled and the Administrators group attribute is set when configuring LDAP access for users, those users will automatically have site administrator access to your instance. In this case, you can't manually promote users with the steps below; you must add them to the LDAP administrators group.

For information about promoting a user to an organization owner, see the ghe-org-admin-promote section of "Command-line utilities."

In this guide

Promoting a user from the enterprise settings

  1. In the upper-right corner of any page, click .

    Rocketship icon for accessing site admin settings

  2. In the left sidebar, click Enterprise.

    Enterprise tab in the Site admin settings

  3. In the enterprise account sidebar, click People.

    People tab in the enterprise account sidebar

  4. Under " People", click Administrators.

    Administrators tab

  5. In the upper-right corner of the page, click Add owner.

    Button to add an admin

  6. In the search field, type the name of the user and click Add.

    Search field to add an admin

Demoting a site administrator from the enterprise settings

  1. In the upper-right corner of any page, click .

    Rocketship icon for accessing site admin settings

  2. In the left sidebar, click Enterprise.

    Enterprise tab in the Site admin settings

  3. In the enterprise account sidebar, click People.

    People tab in the enterprise account sidebar

  4. Under " People", click Administrators.

    Administrators tab

  5. In the upper-left corner of the page, in the "Find an administrator" search field, type the username of the person you want to demote.

    Search field to find an administrator

  6. In the search results, find the username of the person you want to demote, then use the drop-down menu, and select Remove owner.

    Remove from enterprise option

Promoting a user from the command line

  1. SSH into your appliance.
  2. Run ghe-user-promote with the username to promote.

    $ ghe-user-promote username

Demoting a site administrator from the command line

  1. SSH into your appliance.
  2. Run ghe-user-demote with the username to demote.

    $ ghe-user-demote username

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