Article version: Enterprise Server 2.15

This version of GitHub Enterprise will be discontinued on This version of GitHub Enterprise was discontinued on 2019-10-16. No patch releases will be made, even for critical security issues. For better performance, improved security, and new features, upgrade to the latest version of GitHub Enterprise. For help with the upgrade, contact GitHub Enterprise support.

Preparing to submit a ticket

Help GitHub Support help you faster by following these suggestions before you open a support ticket.

Before submitting a ticket, you should:

For more information, see "Submitting a ticket."

Choosing a contact person

Especially for urgent incidents, the person contacting GitHub Support should:

Ask a human

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