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Managing your payment and billing information

Learn how to manage your payment information and history, and update your billing contacts using the new billing platform.

Who can use this feature?

Enterprise owners, organization owners, and billing managers

The new billing platform is now fully rolled out to all enterprises and their organizations. For more details, see the GitHub blog.

You can view your payment information and history, and update your billing contacts.

Supported payment methods

These are the supported payment methods for metered billing:

  • Invoice – Managed accounts only
  • Credit card – Unmanaged accounts, or as a nonrecurring method for managed accounts
  • PayPal – Unmanaged accounts, or as a nonrecurring method for managed accounts
  • Azure Subscription ID – Not available for personal accounts
  • Automated Clearing House (ACH) – Managed accounts only

Accounts with volume licenses and metered billing can use multiple payment methods.

  • For unmanaged accounts, you might pay for volume licenses with a credit card or PayPal, and metered usage with an Azure Subscription ID.
  • For managed accounts, you might pay for volume licenses via invoice, and metered usage via Azure Subscription ID.

Copilot standalone accounts, which traditionally used Azure Subscription IDs, can now also pay by credit card. Contact your GitHub representative for details.

Prerequisites for paying through Azure

Connecting your Azure subscription

After creation of your new enterprise on GitHub.com, to begin usage-based billing through Azure, you must connect your Azure subscription.

Important

If you don't use Enterprise Managed Users, connection of an Azure subscription will immediately end your trial and begin paid usage.

For more information, see Connecting an Azure subscription.

What does my Azure invoice look like?

After you connect your Azure subscription, usage for GitHub's products will appear on your Azure invoice, summarized by product family.

For example, if you use this billing arrangement for GitHub Enterprise Cloud and GitHub Advanced Security, usage and price excluding tax for each line item will appear as follows.

Product Family Usage ChargesTotal (excluding Tax)
GH ENTERPRISEAMOUNT
GH ADVANCED SECURITYAMOUNT

For more information about your Azure invoice, see Understand terms on your Microsoft Azure invoice in the Microsoft Docs.

The GitHub products on your Azure invoice are also MACC-eligible. For more information, see Track your Microsoft Azure Consumption Commitment (MACC) in the Microsoft Docs.

Managing payment information

You can view and edit your billing information, update your payment method, and view active coupons.

Note

This does not apply to invoiced enterprise accounts.

  1. In the top-right corner of GitHub, click your profile picture.

  2. Depending on your environment, click Your enterprise, or click Your enterprises then click the enterprise you want to view.

  3. At the top of the page, click Billing and licensing.

  4. Click Payment information.

  5. Click Edit to edit your payment information or Remove to delete your payment method.

  6. Follow the prompts.

Note

You may see an authorization hold on your provided payment method once its updated or after accruing significant usage of metered services. Authorization holds are temporary and are released as quickly as possible.

Troubleshooting payment method issues

If you encounter issues when adding or updating your payment method, you can try the following:

  1. Retry adding your payment method.
  2. Try adding a new payment method.
  3. Reach out to GitHub Support or your customer representative for additional assistance.

Viewing payment history

You can view your payment history, including the date, amount, and payment method. You can also download past payments.

  1. Display the Billing and Licensing page for the enterprise.
  2. Click Payment history.

Managing billing contacts

You can add an email address to receive billing notifications regarding payments and budget threshold alerts.

  1. Display the Billing and Licensing page for the enterprise.
  2. Click Billing contacts.
  3. Click Add in the upper-right corner and follow the prompt.
  4. Click to edit the primary billing contact or to either remove a contact or make a contact the primary billing contact.