Why wasn't my application for an educator or researcher discount approved?

Review common reasons that applications for an educator or researcher discount are not approved and learn tips for reapplying successfully.

In this article:

Tip: Before applying for an individual discount, check if your learning community is already partnered with us as a GitHub Education school. For more information, see "About GitHub Education."

Unclear proof of affiliation documents

If the image you uploaded doesn't clearly identify your current employment with a school or university, you must reapply and upload another image of your faculty ID or employment verification letter with clear information.

Note: PDF files are not supported and you cannot upload them as proof of affiliation.

Using an academic email with an unverified domain

If your academic email address has an unverified domain, we may require further proof of your academic status. When you reapply, upload a different image than the one you included in your first application. Make sure that at least one date that demonstrates your current academic status is clearly visible.

Note: PDF files are not supported and you cannot upload them as proof of affiliation.

Using an academic email from a school with lax email policies

If alumni and retired faculty of your school have lifetime access to school-issued email addresses, we may require further proof of your academic status. When you reapply, upload a different image than the one you included in your first application. Make sure that at least one date that demonstrates your current academic status is clearly visible.

Note: PDF files are not supported and you cannot upload them as proof of affiliation.

If you have other questions or concerns about the school domain, please ask your school IT staff to contact us.

Non-student applying for Student Developer Pack

Educators and researchers are not eligible for the partner offers that come with the GitHub Student Developer Pack. When you reapply, make sure that you choose Faculty to describe your academic status.

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