Accessing your organization if your identity provider is unavailable
SAML single sign-on is available with GitHub Enterprise Cloud. For more information, see "GitHub's products."
Organization administrators can sign into GitHub even if their identity provider is unavailable by bypassing single sign-on and using their recovery codes.
Organization administrators can use one of their downloaded or saved recovery codes to bypass single sign-on. You may have saved these to a password manager, such as LastPass, 1Password, or Keeper.
Note: You can only use recovery codes once and you must use them in consecutive order. Recovery codes grant access for 24 hours.
- At the bottom of the single sign-on dialog, click Use a recovery code to bypass single sign-on.
- In the "Recovery Code" field, type your recovery code.
- Click Verify.
After you've used a recovery code, make sure to note that it's no longer valid. You will not be able to reuse the recovery code.