Review common reasons that applications for an educator or researcher discount are denied and learn tips for reapplying successfully.

Tip: Before applying for an individual discount, check if your learning community is already partnered with us as a GitHub Education school. For more information, see "About GitHub Education."

Unclear proof of affiliation documents

If the image or document you uploaded doesn't clearly identify your current employment with a school or university, you must reapply by uploading an image of your faculty ID or employment verification letter with clear information.

Note: PDF files are not supported and you cannot upload them as proof of affiliation.

Using an academic email with an unverified domain

If your academic email address has an unverified domain, you must reapply by uploading proof of your current employment. When you reapply, use the "Upload proof of current school affiliation" drop-down option and upload an image of your faculty ID or employment verification letter.

Note: PDF files are not supported and you cannot upload them as proof of affiliation.

Upload documents to verify your academic status

Using an academic email from a school with lax email policies

If your school issues email addresses prior to paid student enrollment, or alumni and retired faculty have lifetime access, then we require further proof of your affiliation.

To reapply, you need to upload an image of your school ID, academic transcript, or other document showing your proof of affiliation that clearly shows at least one date to prove your current academic status.

Note: PDF files are not supported and you cannot upload them as proof of affiliation.

If you have other questions or concerns about the school domain please ask your school IT staff to contact us.

Non-student applying for Student Developer Pack

If you're a not a student, you're not eligible for the partner offers that come with the Student Developer Pack. You can reapply for an applicable discount.

Using the wrong account type

To successfully apply for a discount for your classroom or school club, you must apply using an organization account. You can create an organization account on the free plan and if your discount request is approved, your organization will be automatically upgraded to the Team plan. For more information, see "Creating a new organization from scratch."

Further reading