You can create a SUPPORT file to let people know about ways to get help with your project.

To direct people to specific support resources, you can add a SUPPORT file to your repository's root, docs, or .github folder. Then, whenever someone creates an issue in your repository, they will see a link to your project's SUPPORT file.

Support guidelines

Tip: To help people find your support guidelines, you can link to your SUPPORT file from other places in your repository, such as your README file.

Adding support resources to your project

  1. On GitHub, navigate to the main page of the repository.

  2. Above the file list, click Create new file. The New file button

  3. In the file name field, type (with all caps).

  4. On the Edit new file tab, add information about how people can get support for your project.
  5. To review your SUPPORT file, click Preview.
  6. At the bottom of the page, type a short, meaningful commit message that describes the change you made to the file. Commit message for your change

  7. Below the commit message fields, decide whether to add your commit to the current branch or to a new branch. If your current branch is master, you should choose to create a new branch for your commit and then create a pull request. Commit branch options

  8. Click Propose new file. Commit new file button